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Giuliz 3 year warranty

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Welcome to the Giuliz FAQ


The UFO 12 & 16 ovens and Giuliz accessories are in stock.

Our products are exclusively sent from our warehouse in France via our partner GLS France.

Our processing time generally takes 1 to 2 working days, then orders are transmitted to our partner GLS France.

Delivery in France generally takes 2 to 3 working days.

Delivery in Belgium and Switzerland generally takes 3 to 5 working days.

The delivery costs are free for any purchase on our site.

We deliver our products exclusively in mainland France, Belgium and Switzerland

thumb_up_off_altGuarantee and satisfaction

All purchases made via our site benefit from the Giuliz warranty.

Upon presentation of the invoice we will replace the product to you.

For more information, please consult the free return eligibility conditions in our terms & conditions.

Please contact our customer service via the contact form or by email

In the event of a defect on one of our products, a missing or broken part, we invite you to contact us at the following address:


Our products are manufactured in China and quality is controlled by our design office in Hong Kong to meet European standards (CF-NE).

No. Giuliz is only a digital brand.

Cleaning_servicesCleaning and maintenance :

We invite you to consult the instructions for using your oven

An article arrives very soon on this subject.


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Our customer service will be happy to help you.